SMS Gateway for Okta

Managed SMS Gateway for Enterprise Authentication Workflows

Deliver MFA codes, OTPs, and account unlocks with a secure, scalable SMS authentication gateway — powered by Twilio and built to support Bring Your Own Telecom (BYOT).

The Problem

Many organizations still rely on SMS for critical authentication use cases — such as multi-factor authentication (MFA), password resets, and account unlocks. However, platform changes and technical complexity around telephony integration make it difficult to continue using SMS reliably, especially at scale.

The Solution

Credenti offers a fully managed SMS Gateway that integrates seamlessly with Okta and other identity providers via Telephony Inline Hooks. Built in partnership with Twilio, our gateway supports SMS, OTP, and voice delivery across regions — with no downtime, no code, and no need for in-house telecom expertise.

A diagram showing Okta connecting to the Credenti SMS Gateway, which then routes authentication messages to Twilio for SMS, OTP, and voice delivery—illustrating integrated telephony support for identity verification workflows.

Where It Matters

Modernizing SMS Authentication

Enterprises shifting away from legacy SMS dependencies need a plug-and-play replacement that preserves MFA continuity and compliance without complexity.

Meeting Regional and Regulatory Needs

In many countries and sectors, SMS is still the mandated or most practical method of authentication. Our gateway ensures it stays reliable and compliant.

Supporting Users Without Smartphones

For user populations that lack access to mobile apps or devices, SMS remains the lowest-friction channel to receive codes and reset credentials.

Offloading Telecom Complexity

Not every team has telecom engineers. Credenti eliminates the need to build, manage, or monitor Twilio infrastructure — we handle everything for you.

The Credenti Differentiator


No-Code Deployment

Designed for teams without developer resources. Set up the gateway through a simple configuration process — no scripts, no APIs, no hidden complexity.

Enterprise-Grade Reliability

Handles millions of messages with full monitoring and logs

Voice & OTP Support

Support Beyond SMS, Credenti supports secure delivery via voice calls and one-time passcodes, providing flexibility for accessibility and compliance.

Global Delivery

Send SMS and OTPs reliably across North America, Europe, APAC, and beyond — even in regions where message delivery is typically challenging.

15-Minute Cutover

Start using Credenti SMS Gateway in less than 15 minutes. No outages, no reconfiguration headaches — just seamless transition from legacy SMS setups like Okta's native service.

Smart Routing

Built-in logic automatically routes messages through the best telecom provider and region-specific number to maximize deliverability and reduce latency.

FAQs

Frequently Asked Questions

How long does it take to switch to Credenti’s SMS Gateway?

The transition to Credenti’s SMS Gateway typically takes less than 15 minutes — with no service disruption or coding required. There is no outage or downtime required to move away from Okta’s SMS service.

How is pricing determined for Credenti’s SMS Gateway?

Pricing is usage-based and depends on the number of SMS messages and voice calls sent through the gateway.

Does Credenti support voice-based authentication or OTPs?

Yes. In addition to SMS, the Credenti Gateway supports both OTP delivery and voice-based authentication, giving you multiple channels to meet user and compliance needs.

What regions does the gateway support?

Credenti SMS Gateway offers global SMS delivery with smart routing for high reliability — including support beyond the U.S. and Canada. It’s built to scale across regions, ensuring consistent delivery.

Can it handle high message volumes?

Absolutely. Our platform is designed for enterprise-grade scalability — from hundreds to millions of users.

Is the Credenti SMS Gateway compatible with Okta?

Yes, it integrates seamlessly with Okta using the Telephony Inline Hook. Setup takes just minutes.

Do I need my own Twilio account?

No. Credenti offers a fully managed Twilio-backed service, or you can BYOT (Bring Your Own Telecom) if you prefer.

Let’s Keep Your SMS Authentication Running Without Disruption

Quickly transition your SMS delivery with no downtime, no coding, and no operational hassle — all while maintaining authentication continuity at scale.