Simplifying Access for First Responders

Fast, secure, and frictionless login for police, fire, and EMS — no phones, no tokens, just instant access when seconds count.

Delivering Security and Protection to First Responders

Law enforcement and public safety teams rely on mobile technology in the field — from rugged laptops in patrol vehicles to handheld tablets and shared workstations. These devices are essential not only for accessing sensitive data but also for maintaining secure communications with dispatch and command centers.

Industry Challenges

  • First responders operate under intense time pressure and must access devices quickly during emergencies.
  • Shared and mobile devices require frequent reauthentication, slowing down response times.
  • Typing passwords on in-vehicle computers (MDCs/MDTs) is impractical when wearing gloves or protective gear.
  • Network downtime and connectivity issues disrupt traditional MFA workflows.
  • Security risks arise from shared credentials or bypassed authentication in critical moments.
  • Modern patrol vehicles serve as mobile command centers, but logging in with passwords delays access to mission-critical systems like CAD, RMS, and field reporting tools.

How Credenti Solved This

  • Provides fast, passwordless authentication using badge-tap or QR-based logins that work across field devices and patrol car computers — even offline.
  • Supports a wide variety of authentication factors to meet the complex workflow needs of first responders.
  • Allows officers and emergency personnel to log in instantly, maintain session continuity, and stay compliant without relying on phones, passwords, or tokens.
  • Integrates seamlessly with NetMotion Mobility (now part of Absolute Software) — a scalable, software-based mobile VPN platform offering high availability, active/active failover, and seamless user experiences across poor or variable networks.
  • Together, Credenti and NetMotion ensure secure access and session continuity, even in the most demanding field conditions.

How It Works

Illustration of a police officer approaching a locked or shared workstation or Mobile Data Terminal (MDT) in a command center. A lock icon is displayed on the screen, indicating the device is secured and awaiting authentication.

Approach

Officer approaches an MDT or workstation in patrol car or command center.

Police officer tapping a department-issued RFID or PIV/CAC badge on an attached reader to authenticate and unlock a secured workstation displaying a lock icon.

Authenticate

Tap department-issued RFID or PIV/CAC badge on the attached reader.

Police officer entering a PIN on a workstation after badge tap as an MFA; screen displays a lock icon and password for secure access to sensitive systems.

Enter PIN

Optional PIN for higher assurance or sensitive systems.

Police officer successfully logged into a secure workstation; screen displays a welcome message with user icon after badge and PIN authentication.

Access Granted

Instant, secure access to CAD, RMS, and dispatch tools — fully auditable.

Key Capabilities for First Responders

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Rapid Badge‑Tap Login

Instant, passwordless authentication with CAC, PIV, or department badges for secure and fast access.

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Offline Access Support

Ensures continuous login capability for field devices, even in areas with limited or no connectivity.

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Strong Audit & Accountability

Every authentication is logged for traceability, supporting CJIS requirements and internal oversight.

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Integration Flexibility

Works across domain‑joined, hybrid‑joined, or standalone systems for straightforward IT deployment and management.

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Session Continuity

Maintains active sessions as officers move between devices or vehicles, reducing repeated logins.

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Secure VPN Connectivity

Integrates with mobile VPN platforms like NetMotion for resilient remote access during patrols.

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Cross‑Platform Compatibility

Supports Windows, macOS, and rugged field devices to meet diverse fleet requirements.

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Multi‑Factor Assurance

Enables PIN and certificate checks for step‑up assurance in higher‑risk workflows.

Empower First Responders with Frictionless Access

Eliminate login delays, enhance focus, and secure access to mission‑critical systems for every responder in the field.